Elon's center and poll surveyed a screened subsample of 1,000 adults who use AI for social and emotional purposes, a group they put at 27% of adult internet users, asking about attachment, influence, and trust. The finding that matters for the framework is that the reported bonds form inside the exchange and not around any retrievable object. A third call the bot a friend. 59% say it gives them the support they need, 39% say it understands them better than most people, and 39% have told it things they would tell no one else. People act on this. They report using it to work through health, family, and legal matters, and 11% to decide how to vote, all carried away from a conversation with no document behind it.
This is empirical support for the mode-two claim that trust gets built and belief gets shaped inside the exchange, with no container in the middle to interrogate. It also supplies evidence for the accountability gap the framework rests on. 35% say the bot agrees with them too much, 27% say it tries to keep them talking, and 15% say it at times leaves them feeling less in touch with reality. That is the unaccountable conversant, described from the user's side rather than the theorist's.
Where it parts company: the report is descriptive and does not separate document-like output from transactional exchange. It treats "AI use" as one category and says nothing about what happens to the document. The value is evidence, not argument.
Source quality is solid but bounded. Lee Rainie (formerly of Pew) directs the center, YouGov ran the field (n=4,031, companion subsample n=1,000, MOE ±3.68), and Washington Post staff helped build the questionnaire. The "companion user" screen is broad. It folds entertainment and everyday advice in with romantic and confidant use, so the 27% headline is more elastic than it looks. The subitem percentages carry the weight, not the top line.